Privacy Policy

Privacy Policy

Facing trouble with Privacy Policy

Our customer are important for us. We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

Our company registered name is premiumlivesupport. Which is registered in India, we follows these privacy principles both online and offline in the collection, use, security and sharing of customer information :-

Whenever we ask for your personal informational, we will let you know why we need it and what we will do with it We will try to do our best to protect your personal information that we collected from you When we share your information with other companies to help us provide our services to you, we will require them to comply with all applicable legal requirements regarding the privacy of your information

How We Collect Information

We provide user support services to consumers using web-based tools and software as well as through telephone support of our users. These tools may include software that enables us to remotely access and control a user's computer with their permission. We require certain information and permissions from you to provide the Services. Some information we collect may be provided by the user directly such as when requested by a form or on the phone by a technician. Other technical information might be collected or accessed by or through our diagnostic and related tools as our computers work with yours to provide the Services.

WE COLLECT INFORMATION LIKE :

Whenever we need information that personally identifies you (“personal information”) or allows us to contact you we ask you such kind of information. In order to use the Services, the user must first typically register or provide certain identifying information. For online registration, we ask you to provide contact details (such as First and Last name, E-mail address, Postal address, Personal identifier etc.). We uses these information to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our Services

INFORMATION REGARDING PAYMENT

If you register for the Services, We may collect credit card information, and other payment information. Like many companies, we may use third party payment processing, payment gateways transactions to process and verify credit cards on our behalf. we uses payment information to complete your transactions.

COMPUTER INFORMATION

  • How old is your computer.
  • Category of computer (pc/laptop/notebook)
  • Computer identification number
  • Model and other information related to computer

REMOTE ACCESS

We uses software tools which enable you to grant control of your computer to a technician remotely over the Internet. This allows our technician to diagnose or correct problems without ever coming to the location of your computer. Our technicians are trained in the use of this software and we take steps to limit access to confidential or sensitive information stored on user computer or network, avoid deliberate destruction of information on user computers or networks, and help avoid system problems. we maintains specific internal policy and technical controls to limit how and whether our remote access tools may be used to assist you.

COOKIES

We may use cookies and similar technologies to provide you with more personal service on our website and as you interact with premiumlivesupport. Cookies are small pieces of information stored by your browser on your computer’s hard drive or on your device. Cookies help us keep track of the preferences you specify. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you prefer not to store the information for future use. Each browser is different, so please check the help menu of your browser.

IF YOU HAVE ANY QUERY OR QUESTION ABOUT PRIVACY POLICY YOU MAY EMAIL US : support@premiumlivesupport.com

Call 1800-677-1839 toll free number and avail 24*7 online support